Volendam Review

4.0 / 5.0
591 reviews

MS Volendam; 7 night Alaska Cruise

Review for Alaska Cruise on Volendam
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pgoodw2
10+ Cruises • Age 60s

Rating by category

Cabin
Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Service

Additional details

Sail Date: Jun 2015
Cabin: Verandah Suite

As fairly experienced cruisers, this cruise did not meet our expectations and having read some of the previous reviews for this ship, I fully undertsnad where they are coming from.

The service in the Open Seating restaurant was diabolical from the 20 minute wait before being allowed into the restaurant to the delays in being served. Watch the wine server also who will try to sell you additional glasses of wine without your knowledge by filling up glasses without being asked to. The formal (Gala Attire) nights were not adhered to and very inconsistent with some passengers dressed in T shirts being allowed into the restaurants/bars whereas I was told to wear a jacket

The entertainment was also poor. The production shows were fairly average, the comedian was bad and the pianist although very good was creepy in my view. The best performer who sang Frank Sinatra songs was placed in a small venue with few seats. Films were shown at regular intervals on shore days but on the last day at sea, two showings at 7pm (in the middle of meal time) and 10pm with an after midnight finish (when you have to have your bags out at midnight and be off the ship early the next morning) were nothing short of ludicrous. There was also little to do around the ship on sea days.

Cabin Review

Verandah Suite

Cabin A

Very spacious and kept clean but no tea/coffeee making facility provided. There was no hand cream provided. The toilet did not work on two occasions. Two pairs of slippers were left in the cabin but one pair was so small they would only fit children.

Port Reviews

Ketchikan

An interesting town with a couple of self guided walks available from the tourist information centre right by the port

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