Carnival Splendor Review

Where has all the service gone?

Review for Canada & New England Cruise on Carnival Splendor
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Loujul
10+ Cruises • Age 70s

Rating by category

Cabin
Value for Money
Embarkation
Fitness & Recreation
Service

Additional details

Sail Date: Jun 2015
Cabin: Balcony

First the positive. Carnival lives up to its reputation of being a fun ship. The activities never stop and the members of the activities staff are excellent. Our cabin 8244 was very nice and there was plenty of storage space for all our clothes. Navigating the ship was easy. This a not a big ship but a spacious one. Information on the day's activities were delivered the evening before with a tear-away that fit nicely in your pocket.

Now the negative. The busing staff was horrible. Tables up on deck nine in the pool area were never clean. Although there were always empty tables, they were loaded with dishes and glasses. And when someone did come to bus the table, the didn't clean off the table. They just took the dishes. Milk for coffee was scarce and when you found someone to fill the pitcher, he took it and never returned. The lines at the buffet were horrendous all the time. We waited on line a half hour at the wok station. There was a knife on my balcony floor for the entire cruise, so apparently no one thinks to clean the room's balcony.

Overall, we had a good time despite the service staff.

Cabin Review

Balcony

Cabin 8C

Very happy with this cabin. It was a good size and there was plenty of storage. The hair dryer in the drawer was filthy. I had clean it with a Wet One and then I noticed the head was cracked. The location was perfect. It was close to the elevator and one flight down from Lido deck.

Port Reviews

New York (Manhattan)

What can you say about a port that is off the West Side Highway. It very crowded and traffic is always a problem. Welcome to the city!

Saint John (New Brunswick)

Very pretty for a port that is in the middle of nowhere.

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