Azamara Journey Review

amazing Croatia

Review for Europe Cruise on Azamara Journey
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Pinnochio1958
2-5 Cruises • Age 50s

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Sail Date: Jun 2015
Cabin: Club Oceanview Stateroom

We are just back from a wonderful cruise on the Azamara Journey from Venice to Venice cruising Croatia, leaving Venice on the 5th June. It was our second cruise with Azamara Journey and was thoroughly enjoyed, staff and service excellent and places visited wonderful.

Two things I would like to draw your attention to and would like some feedback on are: the first cruise we did (Greece 2013) we had an internal cabin and decided to spend the extra this time and have an ocean view – it was a total lifeboat view and a much smaller room and bathroom than we’d had with the internal cabin. So disappointing and I really felt I’d been ripped off – you cannot advertise and charge extra for an ocean view and large window when the whole window is totally blocked by a bright orange life boat. I understand that you need the lifeboats but then those cabins must be categorized as internal as you have no light or view anyway so it’s the same as an internal cabin. Or categorized as lifeboat view cabins. You really are cheating people by charging them extra for an ocean view and all they see for seven days is an ugly orange lifeboat. We really felt we’d been duped and heard a few other people complaining about the same thing when we went to the safety talk on the first day.

Our other complaint was the charges for the internet – really a ship of this caliber should offer free wi fi – if not in the cabins then definitely in one or two communal areas. To have to pay 9 USD for 15 minutes of weak, slow internet was ridiculous and not what you’d expect on a ship like this when even 3 star hotels in Italy offer good fast free wi fi. The majority of the clientele are older and probably wouldn’t even use it anyway – you didn’t see many people walking around with phones or I pads. One seriously expects free internet on a ship like this.

Cabin Review

Club Oceanview Stateroom

Cabin 06

should be called "orange lifeboat view" rather than ocean view - you've definitely been ripped off if you pay extra for this cabin for an ocean view and end up seeing orange for a week!

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