Some background: My husband and I and our 3 kids, ages 9, 10, and 12 were on this cruise. We stayed in one of the Royal Family Suites on deck 9. This was our 4th cruise, but our first on Royal Caribbean. Previously we had sailed on Disney and Celebrity. We travel fairly often in addition to cruising. We go out of our way to not just have well-traveled, but well-mannered children who immerse themselves in local cultures, and who are respectful and polite to anyone they interact with.
I will break this down into categories: Service, Activities, Excursions, Cabin, Dining, Kids Clubs, Entertainment, Embarkation/Disembarkation, and Summary.
Service: Most employees we encountered were genuinely friendly, helpful and enthusiastic about their duties. The one that holds me back from complete satisfaction was a manager from Bulgaria in the suite-only restaurant (Coastal Kitchen) who clearly did not care for Americans.
We spent 3 days here prior to Embarkation and loved the city and people.
We walked around by ourselves, viewing the castle, and getting lost a bit. Lovely little town.
We did an escape game here and some souvenir shopping. Generally a dirty city, many homeless.
Charming town, took the train to Pisa.
Used Rome In Limo for the Rome Highlights tour - excellent!
Used Rome In Limo for the Herculaneum, Positano & Sorrento tour. Excellent!