Seven Seas Navigator Review

4.5 / 5.0
318 reviews

Could be SO Much Better!

Review for Alaska Cruise on Seven Seas Navigator
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ihbprincess
6-10 Cruises • Age 70s

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Additional details

Sail Date: May 2015
Cabin: Deluxe Suite

This review may be unusual, but we want to let potential Regent Cruisers what we experienced. We chose Regent because we wanted the all inclusive trip. We wanted a little stress as possible. Regent did not live up to their promise.

We booked & paid 4/6/15. On 4/21 I received the call that we must pay an additional $300. for our "Free" Hotel in Anchorage, as the Regent Agent made an error and the Free Hotel -Hilton, was $500. pp. more. I was given a $300. ship credit. I had been unable to book excursions nor Prime & and neither could the Regent Agent( who didn't know why). It turns out it was Blocked because the "system" wanted $300., but the Agent didn't understand that. So for 3 weeks we lost out on excursions. The excursions we tried to get were not available, but we did get on waitlists. I would suggest you book excursions ASAP, as the free. good ones go quickly. I spoke to several Regent Office folks for days after this and got no assurance that they would not do this again to others.

We originally booked a cabin at a lower cost, but our Regent Agent strongly suggested we pay more and get the Concierge Suite because with this we got a "Free" hotel and transfers to and from the Airports. Also, we would get Binoculars and some other extras.

Cabin Review

Deluxe Suite

Cabin D

Large, King bed, small sofa and table with 2 chairs. Lots of storage. Walk-in closet with safe., large bathroom with separate deep tub and shower stall. Robes provided. Veranda has 2 chairs. Pillows smelled bad. Room furnishings and crpet are worn, needs refurbishing. Cabin steward was wonderful.

Port Reviews

Prince Rupert

We waked around town, enjoyed the small town.

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