Celebrity Infinity Review

I'll never sail on the Infinity again

Review for Alaska Cruise on Celebrity Infinity
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pharmanimal
6-10 Cruises • Age 70s

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Sail Date: May 2015
Cabin: Ocean View 6

Celebrity Cruises made our first few cruises absolutely magical, and that included the old Century which has since been sold. I swore I would never cruise with anyone but Celebrity. And I STILL wouldn't. Many small problems plagued this cruise. It all started with the absolutely chaotic boarding. Boarding was delayed because of the norovirus on the previous cruise. We arrived very early and still there was a log jam after security. Only one little door was open and the line inside was not moving. Once we got inside (by we, I mean everyone), it was a massive crowd and we realized we were in the handicapped line. People were grumbling that there was no sign until they got close to the check in area, so had stood in a long line for nothing. When we finally got to the priority boarding line, everything went quickly and smoothly. We were told our group (Celebrity Select) would be one of the first to board. We waited and waited and they started calling group numbers that usually get called after the priority boarding people. I finally asked and was told "Oh, I guess we forgot to call your group." At boarding time, lines were stretching forever outside the terminal. Those poor people stood out there a very long and there were no Celebrity representatives anywhere to explain what was happening or answer any questions.

We didn't get on board until 5pm, and we were STARVING since we had expected to get lunch when we got on-board. We stopped at the Cafe al Bacio to tide us over and it was just 1 of 2 times we were able to secure seats there during the entire cruise. They need more chairs and tables!

Our cabin was at the bow and was larger than most. We loved it. Cabin #6000. Always clean, serviced in a timely manner, always had hot water and TV. Large, comfortable, and nice! The entire ship looked a little tired with the worn upholstery and varnish worn off the wood furniture. There was no "wow factor" anywhere like on the Equinox (my favorite). The halls had little humps in the floors and Miss Clumsy here kept stumbling over them. The halls reeked of sewage. Well into the cruise, maybe 7 or 8 days, we finally saw a cabin door open and shop vacs and big fans were hard at work. The odor was very annoying. Our cabin was next to the crew stairway, and I would bet they go in there to smoke because the smell of cigarettes was always very strong right outside our cabin.

Cabin Review

Ocean View 6

Cabin 06

Larger than most ocean view cabins. Nice view right out the front of the ship. Even though we were in the forward-most cabin, we never felt any rocking and rolling. Long walk to the dining areas, which is good because we could work off some calories before we ever got there. Right above the theater, but never heard a thing.

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