Maasdam Review

4.0 / 5.0
0 reviews

Excellent Customer Service

Review for Canada & New England Cruise on Maasdam
User Avatar
Sblue1229
2-5 Cruises • Age 60s

Rating by category

Cabin
Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Service

Additional details

Sail Date: Jun 2015
Cabin: Large Interior Stateroom

We enjoyed our cruise ship experience with the smaller size of the vessel which allows for better customer service. The cabin stewards, Lido buffet servers and the Rotterdam restaurant workers are friendly, courteous, helpful and make you feel important and valued. The food was delicious and chef prepared with many choices for all types of palates. The ship has many systems for keeping things clean and ready-to-go are impressive from the food lines, to port disembarkation, to reserved seating, etc.

The Celtic musicians were impressive. We enjoyed the family comedy. The dancers were excellent. We loved the pool and pool area with the lounge chairs and whirlpool. The ping pong contests were fun and the basketball shootout. More competitions like that would be nice. The ship was luxurious and comfortable. We loved the Exploration cafe ( a quiet place to read and play chess ).

Cabin Review

Large Interior Stateroom

Cabin K

The only drawback was too much noise during the night which made it difficult to sleep well. I guess that is the one thing they cannot correct with so many passengers living in close quarters. I even had my ear plugs but the vibrations of doors banging, people running down the hall, etc. jolted me awake many times. We could even hear the toilets flushing.

Port Reviews

Quebec City

We walked around on our own and loved the place as it looks so European! Beautiful place for photos. Visited the citadel, and also took a bike ride to Montmorency Falls. After seeing the Niagara Falls, this natural attraction did not impress as much. But the ride was a great way to get exercise. The bike trail can be confusing. We got lost due to lack of signage.

2 Helpful Votes
previous reviewnext review

Find a cruise

Any Month

Get special cruise deals, expert advice, insider tips and more.By proceeding, you agree to our Privacy Policy and Terms of Use.

© 1995—2024, The Independent Traveler, Inc.