Marina Review

4.5 / 5.0
813 reviews

Cold, Closed cities & Cancelled ports.

Review for Transatlantic Cruise on Marina
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seadiamond
10+ Cruises • Age 70s

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Sail Date: May 2015

We chose & booked this cruise over a year ago, for the itinerary. We embarked in Montreal which was easy and fast our intent was to check-in and leave to go back and spend more time with our friends. Once on board we found out the safety drill was at 5:00 p.m. That put a crimp in our plans a bit, but the ship was leaving at 11:59 p.m.

The first few days and ports, Quebec, Trois-Rivieres were, great, except in our cabin, 7081 During the night, entering the bathroom almost required a gas mask, the odor of sewage was overwhelming. After a few days of the plumber blaming the housekeeping staff and the reverse we complained on the mid-cruise form. We were immediately called by the concierge Javier who offered to move us. We really didn't want to move, but it was obvious the problem was not going away, now wafting in our cabin. Staff helped us move and we now had a balcony cabin and they sent up a nice bottle of wine. Very good, they solved our problem and were gracious about it.

About that time an announcement was made by the Cruise Director, not the Captain that over 2% of the passengers had norovirous. Food was taken away from the Barista, laundry rooms closed and everything was being wiped down with staff positioned at each door way making sure you used the sanitizer. I was not surprised to learn of this, since on the previous cruises on the Marina had experienced the same issue. When we disembarked in Southampton a team of 15 men in hard hats were waiting to board, don't know if that had anything to do with the on board illnesses, I have never encountered that before.

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