Had a great time because of people we were with. Must say we did an aft balcony because of our special occasion. We were on 13 and every night there was a deck party we could hear and feel the vibrations of the music. Was not happy with response from guest services. Overall we had a great time but this negative piece will really influence our cruising with Norwegian and has made us more weary of paying extra for an aft cabin. Ship was nice, would not book Manhattan Room, but Savor and Taste that had same menu had better service:). I had booked show because it fit with dinners and family obligations but when we got on board, found out our reservation was moved to next night and daughter who had earlier show was now in our time slot. What is the purpose of pre booking if we are going to get moved? This caused us to miss seeing Rock of Ages.
Room and balcony space were fine but noise from deck parties was unacceptable.
Get there early or you sit in traffic to dock area. It took us an hour to go .5 mile. Baggage was taken without any problems, that was smooth. Once thru security checking in was great and then onto ship was seemless