Zaandam Review

4.0 / 5.0
560 reviews

Great Experience on HAL

Review for the Panama Canal & Central America Cruise on Zaandam
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nana2many
10+ Cruises • Age 70s

Rating by category

Cabin
Value for Money
Embarkation
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Additional details

Sail Date: Apr 2015
Cabin: Large Interior Stateroom

This was our first cruise on HAL. I had pretty high expectations and was not disappointed. Embarkation was late starting due to Coast Guard not having cleared the ship. We learned it was just returning from dry dock and required Coast Guard inspection. There was not too much of a delay and embarkation went smoothly. Dry dock refurbishment updated the ship with brand new carpets, upholstery, decking, beds, and decor features. It was beautiful. First thing we noticed were fresh flower bouquets everywhere and orchids on all the tables. There was an air of elegance throughout. There were a few glitches and some took a couple of days to get fixed, but the crew was "on it" and even some of the dry dock crew remained on board to complete the last details. The plumbing in our room did not work - toilet or shower. Sink worked with low water pressure. A talk to maintenence officer in the hallway got the water on almost immediately. Water pressure in sink resolved after two days, but not a real problem. Air conditioning was sporatic for a couple of days, but not unbearable and it, too, got fixed. At least in our room and public rooms. Nice touches were apparent throughout the cruise. The food in the MDR and Lido exceeded expectations. The service really stood out as superb. The crew seemed happy and eager to please. The itinerary was just what we wanted, second time through the canal with visits for four new ports for us: Cartegena Colombia, Corinto Nicaragua, Puerto Quetzal Guatemala, and Puerto Chiapas MX.

Cabin Review

Large Interior Stateroom

Cabin J

For us, a cabin is just a place to sleep and prepare for our activities aboard and on shore. The size was adequate. The bedding was brand new and very comfortable. The decor was not particularly memorable. There was sufficient closet space. First time we have not had and in room refrigerator/mini bar. We were told they were only in higher class staterooms. It was a bit of a nuisance for us since my husband's insulin must be refrigerated. We were told we could "rent" a fridge for a nominal fee, but that just struck me as odd, as well as the dilemma of where would they put it? So I took them up on the recommendation to keep it in the medical facility fridge and make a daily visit to pick up a new vial. It worked out OK.

Port Reviews

Cabo San Lucas

Cabo is a much beloved port and lots to see and do. We have been there many times and chose to just sit in a cafe and people watch, catch up on emails, and enjoy some wonderful guacamole and chips.

Fort Lauderdale (Port Everglades)

We only spent the night in a Hotel (Comfort Inn and Suites) that caters to people flying in and leaving the next day on a cruise with airport/cruiseport transportation included. We arrived late at night and needed rest before embarkation. They served an adequate breakfast and free wifi. We had a relaxing morning before being shuttled to the port. We have visited Ft. Lauderdale several times and have enjoyed our time there, but prefer some of the quieter beach towns up the coast a bit.

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