First of all, I'm not normally compelled to write an online review. Second of all, this will most likely be part of a letter being sent to RCI (as our room steward chose not to give us the ship's questionnaire our last night onboard)...

Check-in and embarkation went great. I was traveling with my 83 year old mother who is on a portable oxygen concentrator and in a wheelchair, along with my 82 year old aunt (her sister), a second cousin and a brother onboard the Voyager of the Seas. The RCI staff in Galveston could not have been any more pleasant and helpful. We used EZ Cruise parking, but that's for another review. We arrived about 10am, hoping to board early as we did on Carnival last Christmas. First little snag we ran into was the checkin clerk sent us to the side to have a seat until they were ready to board the ship. (Keep in mind, my mother is on oxygen - highest setting which is 6/lpm and a battery life that is limited on her machine). I kept watching people go up the stairs and elevator, and nobody else seemed to be congregating where we'd been sent. When asked again, a staff member told us they were not boarding yet. But we continued to watch dozens of people walking through the hallway and disappearing into the walkway toward the ship. I decided to go into the hallway myself where I asked someone if the ship was ready to board - he said yes, they've been boarding for a while now. Ugh.

Once onboard, we were told to wait in another area as the staterooms were not ready. I was quite anxious to see if Mom's oxygen cylinders and concentrator had been loaded, so asked a crew member if I could peek in her room. He was very sweet and walked with me to check. As planned, CareVacation had placed everything in the room. Whew. Read more