This was our first cruise on Norwegian, after sailing with Carnival, Princess and Celebrity. We walked away impressed with the food, fabulous staff and activities.
Food: We were impressed by the variety and quality of the meals in the free establishments: Indigo and O'Sheehan's and have no inputs on the fee restaurants. The only negative were the disappointing desserts. Think Norwegian Pearl needs to invest in a pastry chef to improve the quality of after-dinner offerings.
Staff: Everyone we encountered from the cabin attendant, waiters and bar attendants were friendly. They seemed to enjoy being on the ship and felt valued by Norwegian.
Our cabin didn't feel small, but it lacked a comfortable seat outside of the bed. Shower was larger than other ships we've been on. Toilet area felt small. Not sure if someone tall or very wide could be comfortable.