The problems started with embarkation and almost three hours of standing in line in a very warm building. There were only five check-in positions for about 1,000 cabins. Any competent person could have quickly calculated that it would take too long to process the passengers and would have at least arranged for chairs and a number system, as well as provide cool drinks.

The buffet was a complete zoo for the entire cruise. There were insufficient tables and chairs inside and it was too cool to eat outside for most of the days on the cruise. There were no trays in the buffet, so it was necessary to make a separate trip to get a cup of coffee or juice, and, if you left the table, someone else would sit there. Cards on the table to indicate "occupied" would have been helpful.

The service in the dining rooms was mediocre. It often took over 20 minutes to get a pot of tea after dinner. Read more