The staff is wonderfull. A few helpfull hints for a more enjoyable cruise. First off the bathrooms are on the small size get your self a lil bottle of poopouri to spray it realy works. Next make sure you have sea bands. We did have 1 rough day at sea and they work, also will help w a hang over.. be sure to tip your bartenders and wait staff room steward. This will help you stand out and make an awrsome trip even better. Make sure you find (Mac )at the sake bar he is a great help. Tell him Boston Gary the drummer says hi! The bermuda sun is very powerful u can burn in an hour make sure u have plenty of sunscreen. Bring a plastic shoe rack from walmart it will give u more space to put stuff in. Rooms are great but on the small side.. most of all enjoy yourself ur on vacation. Make sure to go to moderno atleast once if you love meat.. the island is great. Get a transit pass it covers thr buses and ferries its$ 35 for 3days per person. Do the glass bottom boat tour w Brian in the dock yard. He is a local and will give you the lowdown on the island. The kiosk for this is in the dock yard by all the boats.. tobaco bay is the best beach spot if you want a bathroom and a full bar and grill. They have waitstaff on the beach.. again dont he stingy ur on vacation make sure you tip.. and u will be treated like a rock star. Have a great time.. the crystal caves are great, if u are a history buff st. Catherine s will give you a real good over view of the islands history.. l hope that this will help some people.. the norwegian dawn was my best vacation ever.