It was somewhere between good and poor with the odd excellent here and there. It was the ships first sailing after a refit and in some areas it was unfinished or maybe not even started? Some work was being done while we were sailing so areas were roped off, why could this work not been done before we sailed, when you're on holiday you don't shouldn't have to deal with the smell off paint and chemicals, we understand that ship maintenance is on going but this was more than that.

Part of the refit was adding extra cabins (which were not yet in service), this will make a busy ship even busier,is this RCI putting profit before the customer ? There were times when sun beds were scarce and trying to get a drink took forever, so adding more passengers won't help this ratio.

We were told that they were trying a new ordering system in the main dining room, service was slow and the waiting staff seem to be struggling with it, surely they should have had more support when trying something new, they suffered and so did we ! Read more