If you are looking for a disappointing experience with a company that does not care about its customers, then this is the cruise ship for you.

Sailed on the Magellan on her maiden voyage (refitted ship) to see the eclipse 15-27 March 2015. It was clear within hours of stepping aboard that the ship had been rushed back into service, as we encountered many, many technical problems that ran the gamut the entire duration of our cruise. Crew clearly had not been fully trained and could not answer basic questions such as 'where is the nearest toilet?'. Majority do not speak fluent English and have difficulty understanding even basic enquiries and complaints. We had cigarette smoke, diesel fumes and solvent smells in our cabin that made both of us light headed each day, and this never stopped despite changing cabins and decks. We were told that they had erroneously placed the cabin air intake next to the smoking deck (!!) though we suspect that there were people smoking in their cabins due to the frigid outside air temperature. I wish we could say we were alone in experiencing the issues I'm about to mention but in conversing with passengers from other decks during the breakfast and lunch random seatings, we discovered that nearly all were experiencing the same dismal experience we were.

There were too many issues to list but here's some: Read more