Norwegian Sun Review
Rating by category
Additional details
We recently took the seven day cruise out of Tampa to the Western Caribbean.
The food was great.
The ports were good.
Cabin Review
Inside
We had a bit of trouble with the room. There was a leak in the AC unit and the water had backed up into the room. There was quite a smell after day two. We spoke to the manager and she point blank told us they would fix it but they did not have another room. She point blank stated we were rude about it. We weren't. As a matter of fact my friends told us we didn't do enough.
Well, the smell never left the room and "surprise" they found another room after discovering more water behind the couch.
As a business owner, I do know that people do complain to get something more. Like upgraded. And people do on occasion screw something up purposely to get an upgrade. This wasn't the case and they should have investigated and found a way to get us into another room right away. They did not.
We did get a free meal in a fancy restaurant on the ship. It was good but why give me a free meal when they could have just sent me to another room in the first place instead of no listening to what I was saying.
Port Reviews
Tampa
Not a lot to say about Tampa. Get the parking doctors. They make it real easy. The customs guys when we got off the cruise were very good and it didn't take too long. But if it were a larger boat the lineup could be at best horrendous.
Cozumel
It is hot in April. It is a big shopping center. We have a bit of food, a few beers, a few laughs. The port is very pretty and we should have taken the island tour but we didn't. Our loss.