We cruise A LOT, and this was the worst cruise we have ever taken. It takes a lot for me to go to the trouble of writing a review. The cruise director was absolutely terrible and looked worn out the entire trip. None of the usual up beat employees that make a cruise so rewarding. Most of the bartenders were slow and basically would look straight at you and ignore you. Normally on a cruise you can't get the bartenders or people pushing drinks on the ship to leave you along. On this ship, you couldn't find someone to get you a drink (especially out at the pool). The waiters at dinner were prompt, but very unfriendly. Usually you get to know your cruise director and dinner staff very well and actually have conversations with them. The boat itself was not very pretty. The atrium was nothing spectacular where most ships are absolutely breathtaking. It felt like Norwegian was just trying to squeeze as many people on it as they could. Hated the new balcony room layout. The food was not very good, and Sheehans was absolutely horrible.
The food took forever and was cold.
We have never had this issue before on Norwegian, but it makes us think twice before cruising with them again.
The housekeeper for the cabin was amazing - very clean and she was very friendly. The cabin itself was very awkward. Hated the sink and the rounded room. Very difficult for two people to maneuver around the room Looked cool, but very annoying when trying to get ready to go out.