Grand Princess Review

3.5 / 5.0
1,603 reviews

RECENT GRAND PRINCESS CRUISE WAS THE WORST OF THE 25 CRUISES WE AHVE TAKEN

Review for Hawaii Cruise on Grand Princess
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AAMELVIN
10+ Cruises • Age 80s

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Sail Date: Feb 2015
Cabin: Balcony

Princess Cruise Line has reached the bottom of the barrel as far as I am concerned. Many things went wrong on our 2/17/15 - 3/4/15 Princess Cruise (A505) roundtrip from LA to Hawaii to LA in Stateroom A609. This was our third cruise on Princess of the 25 cruises we have taken to date.

The most DISGUSTING thing experienced during this cruise was the spare mattress cover in a plastic bag under one of the beds that was found to be severely stained with BLOOD and FECAL MATTER on the last night of our cruise.. When Princess Customer Relations called to discuss this item it turned into an interrogation on their part instead of a two party discussion. We tried to get upper management attention to this problem but always ended up with the same Customer Relations person who said that she would forward our disatisfaction with Princess to her superiors.

The food in the Da Vinci Dining Room was not very good and the loin lamb chops served on two occaisions were unedible. The use of spices and sauces overwhelmed the taste of the food and had to be ordered on the side.

Cabin Review

Balcony

Cabin BA

Severely stained spare mattress cover in Stateroom with BLOOD and FECAL Matter shows total lack of Quality Control by Princess.

Port Reviews

Hilo

Standard shore excursion.

Kauai

Standard excursion.

Maui

Standard excursion.

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