I have cruised six other times and this cruise was the absolute worse! I have never experienced such poor service on a cruise ship before! Our room Seward and the waiters in the dining areas were good but any other place on the ship you are on your own. I bought the full beverage package and had a hard time getting a drink anywhere. At the pool, casino, bars, if you wanted a drink you had to go to the bar and get one. There just did not seem as if there were any staff in this area. All the entertainment was single acts. I saw one band playing at the pool on the second to the last day. Their big entertainment was watching movies under the stars, big deal! Compared to the other cruises I have taken, it seemed like they had half the amount of staff. I think I will stay with Celebrity and Royal Carribean from now on, they know how to cruise!