Carnival Conquest Review

4.0 / 5.0
1,568 reviews

Never Crusie with Carnival

Review for the Western Caribbean Cruise on Carnival Conquest
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Jennhallman
2-5 Cruises • Age 50s

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Sail Date: Mar 2015
Traveled with children

This was our third Carnival Cruise. Our first two were great. We even convinced our entire family to cruise with us. This time it was a disorganized mess from day 1. Most of it was the staff, the rest was the other rude guests. Oh, you have a 3year old and a 5 year old? It is totally acceptable to let them wander the ship unsupervised. Just for the record, we did take 10 kids with us. The dining room staff had to be asked at least 5 times just to get one glass of milk. This happened day after day, by the last day, I gave up after asking the 5th time. Our room steward never talked to us, he left dirty towels in our room. The rest of my family had a different room steward, and every day he said hi to me, using my first name, and asking how my day was. I never told him my name. Our steward, never greeted me by name or anything. And he is one that got a mandatory tip from me. I don't mind paying for good service, I was a server for years so I know that they rely on tips, but please show me you deserve it. The day we docked in Cozumel, we had an 10:30 excursion, we were waiting in the lobby by 9:15, the ship shut the door at 10:15 because they allowed another Carnivaal ship to dock. We were stuck on a stairway for an hour. They allowed so many people off prior to the gate closing that were just going to walk around town. There was no priority for excursions. We were a half hour late for our excursion. This also put us back to the ship late, we did not get time to shop at all. They changed our cruise elegant night the day before to this very day. We got back on the ship at 5:30 and had 15 minutes to change to get to dinner. Mind you the next day was a day at sea, which our original itinerary said that our two days at sea were cruise elegant nights. The food lines closed very good ally, leaving only pizza open 24 hours, because of this everyone was ordering room service which took 1 hour and 45 minutes to receive.

Their were a total lack of activities on board. Our other cruises there were always multiple activites to choose from, we honestly found three things to do all of our day at sea, the rest of the time we sat around, studying the sheet, hoping for something. They lost 24 people's business. I feel as though my vacation was ruined and that I wasted my work vacation days.

Cabin Review

Cabin Ocean view 2nd floor

The room was fine, the service was unacceptable.

Port Reviews

Ocho Rios

It was dirty, the shop owners were rude and wouldn't leave us alone. Getting off the ship was horrible, the people kept telling us to go different directions.

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