Please enter your review. I am in my early 50's and love to cruise. My husband and myself are both platinum members in the Captain's Circle, Diamond members in Royal Caribbean and concierge level on Carnival. We had been looking forward to this cruise and it was a 30th anniversary present from my mother. We had a suite as we usually do when we cruise. However, we were disappointed as we had a guarantee and Princess has always placed us in suite that was midship. However, this time we were 3 rooms from the end which was extremely far from the elevators. We thought we were off to a great start as we arrived at the port at ll:30 and were one of the first ones on the ship. The nicest thing about Princess is that you always get to go right to your room and don't have to wait until after lunch. We did have a very nice room steward and an excellent waiter. But, I do have to say that's where the quality of service ended. The purser's desk was extremely unknowledgeable. At one point, all 3 employees told me they were new. The food on this ship was very disappointing compared to our previous Princess cruises. It seemed all of the buffets seemed to be the same old same old. Some nights it was hard to even pick one thing from the dinner menu and after the first few days, we read the menu earlier in the day and ended up going to the buffet or having room service. As we have cruised so much, we normally do not go to the shows onboard. I do enjoy the casino. However, I encountered one of the rudest dealers I have ever come across in 40 cruises. When seated at her table, she said hello and I responded with hello, how are you. She then proceeded to tell me she didn't ask me to say anything else. The whole table looked at each other. There was never a thank you when tipped so the table stopped tipping her. That was s shame because the dealers pool their tips and this rude woman got to ride on the tails of the friendly dealers. I did say something to the manager who told me she has been spoken to numerous times and to please fill out a comment card in hopes of getting rid of her. We had rain most of the time but we had been to all of these ports before so we made the best of it. Although, I could not believe the way we were treated when we were in Costa Rica. We had to wait a half hour in the pouring rain to get back on board. The only one with an umbrella was the security guard. There were 2 people in wheelchairs with no cover. What I couldn't understand was that there were two gangways but they were only using one to let people back on board. The other gangway was to let passengers off but there was no one getting off. Of course, when people went to complain to the purser's desk, no one cared. By the end of the ship, my husband was extremely ill and had to go to the infirmary. I was very suspicious as being an experienced cruiser , I had never seen a notice EVERY night in the Pitter Patter about washing hands and towards the end of the ship, there were notices NOT to use public facilities to go to your own stateroom. Also, the bathroom doors were always open. I also heard people saying they had been in their room for days. I knew this meant there was something going around on board that was no publicized. By the time, we got off the ship, my husband was extremely sick. I was very disgusted with the whole disembarkation process. Big deal, you get to wait in a special lounge being Platinum or Elite. On other ships, one of the perks is that you are in a special lounge and the hostess then escorts the whole room off the ship. Here you still had to wait for a color and I might add ours was 7:30 and we were called at 9:00. People that had tags after us were called before us. When we finally got off, we were on a long line that stopped at immigration. Then Princess proceeded to put disabled passengers in our line for about 20 minutes. There again, other cruise lines take off wheelchairs FIRST. After this went on for 20 minutes, people in our line started complaining. By this point, I was getting very sick. When we finally got outside once again we were literally kicked to the curb by Princess. We had this same awful experience last year. Our car was at a different parking lot as we did not dock in the same place that we left from. We then had to wait and take a shuttle bus to our car. You are then dumped to the curb with NO porters to help you get your luggage to your car. People were sitting there in wheelchairs with no one to help them. Boy, they sure are quick to help you when you arrive at the port. When we finally got home, both of us were sick. I might add, our daughter had to take both of us to the hospital the next day as we were that sick. We were told we came in contact with some kind of parasite. As we are experienced cruisers, we never eat or drink while on shore. It has taken us almost 3 weeks to recover. This was the cruise that kept on giving and not in a good way. Again, if this was my first cruise it would have been my last.