From the moment we checked in it was so well organized and easy. Straight off the plane, into a coach and to the ship. The check in staff were really friendly.
We had never been on a cruise ship before and it was amazing from the moment we stepped on board. We were told were we would find our cabin and it was so easy to find. My wife and I spent the first hour walking around with our mouths open in amazement!
The cabin was spacious and clean with lovely furniture. The beds are so comfortable with big fluffy pillows. We had tea & coffee facilities, an amazing bathroom (the wife loved the shower as it was so powerful!), nice shower gel which meant we didn't need to use our own. We had a balcony with table and two chairs (I sat there every morning with my binoculars as we sailed into a new port).
The first night we were put on first sitting dining but we wanted to change to late or freedom. The staff were so helpful and told us that if we went on the first sitting that night (which was fine as we wanted an early night) then we could go on freedom the following night. And the next night we moved to freedom. It worked very well for us. Most night we shared tables of either 6 or 8 and we met some really nice people, this made dining a very social event.
The food was excellent - all courses were great. Mrs G never had the soup as she found it too much buy I often went for all courses. If there was not a main course that you wanted then you could ask for a steak - which I did once and it was good! Water was always available on the table so you don't need to buy a bottle. We went to both the White Room and East - these were something else. We both felt very treated and looked after.
On port days we went for breakfast in the buffet. A good choice, I always had a fry up but the wife went for the fruit and cereal. On days at sea we ordered breakfast in the cabin which was free and delivered to the balcony for us.
There was lots of entertainment. We never went in to the Tamarind Club for dancing as I have two left feet! But people at dinner said it was good. We tended to go to the Arena every night and watch either a show by the Ventura dance group (the Andrew Lloyd Webber night was out of this world)or a comedian - Peter Piper had the place in up roar - brilliant! Went in Havana a couple of nights for a disco and one night was a crew talent show (this was very funny and some really good singers).Our last late night drink was always in Metropolis - very relaxed.
The staff could not do enough for you, our cabin stewards was a lovely man. On one day when we were sea all day we decided to spend the day sitting on the balcony reading - our cabin steward did not want to come in and disturb us so he telephoned us and asked when would be suitable for him to clean the room - very good service. He was always busy and always around incase we needed him.
We never did a planned excursion and always went out to explore alone.
This was our first ever cruise and always thought it would be an expensive holiday but we were shocked that it wasn't when you look at what you get for your money. We have been all inclusive hotels before but this was on another level.
We are hooked and are all set for another cruise. It was one of the best holidays we have ever been on and were completely treated for two weeks. One word - Fantastic!