Embarkment: Took over 2 hours, absolutely horrendous and that's when we started to have worries. If the check-in process was this disorganized, what else would go wrong? Not the inviting welcome we were hoping for at all. The line was way too long and painfully slow.
Ship Decor: As mentioned by others, it is pink overdone. While it's a brand new ship, it looks like it was built in the 80's, very Miami Vice styling. I know Carnival calls itself the "fun ships" but it was just way too cheesy. Good points were the glass elevators and formal dining areas.
Ship Amenities: The pools were too cold, and very small. The kids waterpark should have had warmer water as well, our son was shivering after about 10 minutes of playing in the water. Spa was a joke, overpriced. Front desk staff useless,and the masseuse/acupuncturist tried hard to sell you expensive products. Gym had nice new equipment, but since our voyage was so rocky (I had many veteran cruisers as well as staffers say it was the worst they've ever felt)didn't get a chance to work out as much as I would have liked. Shops had some decent watches and jewelry.
Kids Club was great, our 2 year old enjoyed it. This was the main reason we booked this cruise, ample childcare opportunities for the under 3 and not potty trained set. I would have liked to see more involvement from the sitters however, they did seem a bit bored, and not entirely kid lovers.
Food: Regular dining was good. Plenty of options. I would give it a 7 out of 10. It is worth the extra $30 p.p. to eat at the Pinnacle. Very impressed by food quality and presentation.
Ports of Call: Bahamas and St.Thomas were highlights. It is worth the money to do the Atlantis Shore Excursion, loved the resort there.
Rooms Our room steward was fantastic. He remembered our sons name and made the trip somewhat bearable. We got two rooms, one with a balcony, which I highly suggest to get the most of the scenery. It is nice to just be able to get some fresh air if you want. Nicely appointed linens, bath robes, room design really maximized space. They need heavier doors, as you could hear people running up and down the halls all night long, with security not quick to respond to calls.
Overall, the ship just didn't live up to it's name of "Splendor". Too often we found ourselves looking forward to getting off the boat and into the next port of call. Unfortunate because a part of the journey was to really enjoy the ships offerings.