We first sailed on the Majesty OTS Thanksgiving weekend 2007 and truly enjoyed the experience. This time, not so much. Though our staterooms were much better (Superior Oceanviews on deck nine), the cruise was not as enjoyable mostly due to the crew. In the course of a three-night cruise, one of our party of six (DH, me, my mom, DD, DG and a family friend) was denied boarding, one was falsely accused of smoking in her room and the spa receptionist insisted our appointments were for 4:00 not 4:30 - argh! However, in our nine cruises, we have learned to handle the big stuff (flight home and taxi to the airport for FF who was denied boarding; ask stateroom attendant why housekeeping supervisor thought DD was smoking in her room - turns out SA had turned in room 9558 but HS called room 9578 - note the HS never apologized) and blow off the small stuff.
We like the design of the Majesty, a smaller ship with a more intimate feel. It is nice to have some of amenities RC is known for such as Johnny Rockets and the rock-climbing wall. However, the spa locker room is a joke: there were six lockers but no keys to lock them with, one toilet, one shower, and a tiny steamroom (think three or four people). No sauna. No ambiance. Just a place to disrobe before your spa appointment. When the ship was refurbished, they should have expanded the spa and locker rooms.
The ship had all the usual RC activities: belly flop contest, Love and Marriage, etc. We went to all three evening shows. First one was good but SRO - there is not room for all of the guests so why do they combine the first and second seatings on the first night? We left but watched in our room later. "Signed, Sealed and Delivered" was entertaining - singers and dancers are talented. Juggler on last night and he was fun.
Ports were good. Coco Cay - we got lucky and had a warm, sunny day. The water was cold but the hammocks and loungers were perfect. This is a delightful island. Nassau - weather not quite as nice but still enjoyed the water park at Atlantis. Got a room at the Comfort Suites (which included four Atlantis armbands) for $220 total. Nassau needs to fix its taxi system - just take us where we want to go when we want to go. I had to exit the first taxi (van) and tell the driver if we didn't leave now, we would find another way. Who wants to waste 15 minutes waiting for other people? The driver complied but was not too friendly about it.
We enjoyed the dining room for breakfast and dinner. Service was top-notch and food was fine. Nothing to write home about but certainly edible. Windjammer was a disappointment - fish was not tasty. Room service was excellent.
Our DG, age 8, registered and went to the Adventure Ocean on Friday night. Unfortunately, all the activities were the same as last year so she spent the rest of the cruise hanging out with us.
The final insult of this cruise was disembarkation. We were assigned Group 2, and supposed to leave between 8:15 and 9:00. We went to our departure lounge on deck five and notice the line wrapped the entire length of deck four. When we went to join the line, we were told it started on deck seven so two and one-half hours later, we finally exited the ship at 10:00.
Lessons learned: 1. Make sure everyone's documents are in order. 2. Get a written spa appointment card. 3. Think twice about repeating a cruise - even a good one. 4. SMILE and have fun anyway - it's your vacation.