Norwegian Pearl Review

Could use a customer service facelift

Review for the Western Caribbean Cruise on Norwegian Pearl
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Jenn83
First Time Cruiser • Age 50s

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Additional details

Sail Date: Nov 2008
Cabin: Mid-Ship Inside
Traveled with children

After reading many fantastic reviews on the Norwegian Pearl, I expected that my cruise experience would be stellar.

My first experience with Norwegian will likely be my last.

I found that the staff on board were extremely rude and had little personality, something I had never experienced before on a cruise, normally the staff is friendly, outgoing and go out of their way to be friendly and helpful-NOT the case at all on this particular cruise in most service areas (The only exception to this were the folks working at the reception desk)

Cabin Review

Mid-Ship Inside

Cabin IB

Too noisy (deck 8 aft)

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