Having just read the previous review, I feel compelled to present a different side to the story. I was on the same cruise and had a wonderful time! Yes, there were a few glitches, such as occur one way or another on most sailings, but we refused to let them deter us from enjoying our vacation to the max.
We had booked a veranda guarantee and were okay with our room assignment, a 2A room, but were first to arrive at the port and put our name at the top of the waiting list for an upgrade. We were told that it would be later in the evening before the upgrades would be available. Sure enough, while we were at dinner we received a call telling us that a CC room was available for $200/pp. Too late to move that night but we we did so first thing in the morning. The small difference in space was well worth the extra money as it gave us the elbow room we needed to be comfortable for 14 days.
We did have some glitches with table assignment in the MDR. Our assigned table turned out to be at a group table and we were not part of that group. We were taken to a table upstairs and several ladies joined us, making 4 at a table set for 7we had requested a table for 8. The next night they were gone and a very nice single woman was there but she had asked to be placed at a singles table so she could meet people. We took matters into our own hands and talked with the maitre d'we were moved to a table for 8 with 2 couples traveling together, and were later joined by a 4th couple. We had a delightful time both on and off the ship with these folks and we all went to Normandie together one evening. We ended up with great servers, Rosario and Inacio (spelled correctly) who were of Roman Catholic Portuguese descent from Goa, India! Very interesting to hear their stories.