Background: Married, early 60's, numerous annual cruises on multiple lines from Carnival to Seabourn. We took a standard suite. There really are no Balconies. Short version:
Positives: Best food on the sea's, spacious beautiful suites, good entertainment, all wine, spirits, or sodas are included anywhere onboard.
Negatives: Very poorly designed, old ship (see more below). Dining service was poor both in delivery and charm. Old and very stuffy clientele. This ship is for a certain type of person (see summary). They advertise WiFi but it is unusable.
Details: Boarding: Very good, but not quite up to other premium and luxury lines. We boarding in Europe which is always faster and smoother than in the US.
Stateroom: It is an all suite ship. There are no balconies on this ship. Balcony means your window opens with a bar so that you not fall out. The suites are all the same except a few special suites. They are large, well laid out and are in excellent condition. Certainly the nicest physical aspect of the ship. Service: Friendly and excellent, but do not expect the nice mix of nationalities seen on other lines. They are almost all white and mostly European. Generally they lack that polished professional service touch, but are trained to attend your every need. If you enjoy the variety of personality of the staff and talking to a staff from various origins, this is aspect of cruising just does not exist here. They also have an "aristocratic air" that they share with huge number of repeat customers.
Dining: There is no question that this is the best food on the seas in the main dining room. They use nothing but the highest quality products and have an incredible chef. Oceania is only line with Chef's as good or better, but they do not have this food budget. However, the service was irratic at best. Only rarely did they bring the correct items for every course, and many on the staff have an attitude that the British seem to like, but it will appear very stuffy to many Americans. There appear to have plenty of service members, but they wander about somewhat chaotically resulting in a very irratic performance. Do not expect the polished waiter you are used to on your favorite line. But in the end, the food overrides everything.
Entertainment: Actually very good for such a small ship. Good guest entertainers, excellent enrichment speakers, and very high quality ship entertainers. Active daily activities.
Ship and Common areas. It is an old ship that is poorly laid out. Very low ceilings throughout (less than 8 feet) which means if you are 6'4' you have to duck in the hallways. At 6' I could not use the treadmill without touching the ceiling. Low ceiling in the large dining room is particularly unattractive. The lounges are nice and the open bar on the top deck is inviting. Remember that it a very small ship, so there is no wandering about. The pool area was never used by anyone because of design. Very high exhaust noise on back half of open decks with noticeable diesel odor. Family: Strictly an adult ship. Best if you fit in the average age of mid to late 70's.
Value: Fair, but some of what you pay for is just to keep "Joe six-pack" off. There is no added value to selecting a suite above the lowest 4 level suite that I could detect. If you are will to pay to travel with older people with a very aristocratic air about themselves, the value goes up on this ship. Key Question: Will we take Seabourn again? Probably, but not until a try a few other Luxury class lines.