Explorer of the Seas Review

Go with the Flow Cruise

Review for the Eastern Caribbean Cruise on Explorer of the Seas
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Lawnquilt
First Time Cruiser • Age 20s

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Sail Date: Nov 2008

This is our 6th cruise on RCCL (all out of Bayonne) and our 11th cruise all together (the others being on Carnival, Celebrity and Norwegian). We booked this cruise through RCCL. I had called to get prices, and then called back after speaking to my husband. The man who answered refused to let me speak to the person I first spoke to and insisted on taking the reservation himself. He was quite rude and never asked us if we wanted insurance. I ended up calling back and speaking to someone else. This guy put us in a different cabin that the first lady had indicated, and when I asked him for the first cabin, he advised me that the one he was putting us in was all that was left. When I called back and spoke to someone else, I got switched back into the original cabin. It was quite difficult, and I spent MANY hours trying to redeem my RCCL credit card points. Finally got help from the Crown & Anchor Society. Its EXTREMELY difficult to get through to redeem the points - I can't tell you the number of hours and how many times I was re-directed to another person.

We arrived at the Bayonne around 11:00am - self parked and proceeded into the building. We had a carry on containing our 2 computers. We were stopped and searched at the x-ray machine, and then were called back so they could check out the scissors I had in my carry on for my needlework. We proceeded into the private departure lounge. Apparently the ship came in late which resulted in our not boarding till around 1:00.

We were in cabin 6320 and met our steward, Gerald as soon as we walked in. Gerald was great - a wonderful and personable guy! Somehow I managed to jam the safe and he took care of getting the "safe guy" to our room within 20 minutes. Then our closet door broke and he took care of that just as quick. Gerald was fantastic! Hubby also ended up forgetting his tux shirt and we had to rent one.

Cabin Review

6320 - easy access to stairs and elevator - could be noisy at times

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