Norwegian Sky Cruise Review by Dlinkous: Sky - Enjoyable with issues
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Sky - Enjoyable with issues
We were on the Bahamas sailing 10/31 to 11/3 - the good and the bad - mostly good. We are in our mid-40's and sailing with our 18yo DD and her BF. We've cruised RCCL, Princess and Carnival, and this was our first NCL cruise. The sailing was a three-night to Nassau.
Arrived at the port at noon, very easy embarkation. On the ship by 12:20. Cabins were not ready, but we went to our cabin to drop off our carry on's and met the room steward. Went immediately to the pool deck and explored a bit before we went to the buffet for lunch. The buffet was small, but the selections were hot and fresh. Good salad bar and plenty of fresh fruit. A tip for breakfast, the sports bar (on the opposite side as the buffet) seemed to have little wait for made to order omelets and waffles. We only ate in the Crossings (once) and the Palace (twice) and I thought the food was very good in both. The service was quicker in the Palace, and we usually hit the dining rooms at 6pm and were More seated immediately. The selections were creative and the food came out well prepared and very tasty. The desserts were very good as well.
We did not enjoy the first evening's show, however the second night was the musical and the music, singing and dancing were very good. We didn't attend the big show on the last night. The White Hot party was a huge salsa dance party and well attended. We did not attempt to go to the Toga party as it was in the disco (Dazzles) and it was packed and loud - but again, sounded like a salsa party as we walked by. We sat through Quest, and it was a scream as usual, but as they warn, it gets very graphic and as Matt, the cruise directors says, it's amazing what people will expose to win a key chain.
Nassau was ok - there are many excursions to choose from, but we stuck to a city tour and the Pirates Museum. Not a bad way to see the city from an air conditioned mini-bus. They make two stops and then leave you at the pirates museum. It's an easy 20 minute walk back to the ship. Great Stirrup Cay was canceled due to winds at 27 knots and high seas, making tendering too dangerous.
Our cabins were a little smaller than what we have had on Princess and RCCL, but with two in the cabin it was adequate. The TV in 0009 was annoying until it warmed up - we affectionately began to refer to it as "Squeally". The A/C in both cabins was good and cold, the beds were firm, but we like firm so we were comfy. The balconies were plenty big enough for two people and the deck furniture was the newer blue seats.
We noticed no bad odors anywhere on the ship. The ship was clean and well maintained. There is a bit of wear and tear on the carpet, but it was not dirty or torn anywhere that we noticed. The wood throughout the ship was beautiful. The theatre seats are comfy and I really liked the Outrigger bar area. The pools were cold, but it didn't stop people from being in them - and the hot tubs were wonderful to sit it - I have to hand it to NCL for the hot tubs - nicest one's we've been in on the last several cruises.
We had a serious problem on Sunday with the plumbing in our cabin. DH flushed the toilet and it filled, but it wouldn't cut off. It ran over and continued running - and our cabin flooded with about an inch of standing water. It took four calls to the service desk and 20 minutes before we saw anyone. By that time, our entire cabin was flooded, the hallway was wet and it seeped under the walls and flooded our other cabin. There was some initial frustration on our part because they didn't take the urgency of the situation in hand as quickly as they could have. After DH met with the room manager, Jenny Lim, they moved DH and I to another balcony cabin on deck nine, credited our account with $100 and provided amenities to both cabins - wine for us and shrimp for the girls. It was after DH met with Ms. Lim that we discovered the girl's cabin was also flooded. She had no other balcony cabin available to move them, so she made available an interior for them to sleep in, but let them have use of the balcony room for the day and night. She compensated us with another $200 OBC for the inconvenience. She even had the balcony furniture moved from 0009 to 9222 because it was a cabin that had not been updated. (So if anyone reading this has 0009 and you get there and have the white furniture, ask them to switch it back!). After speaking with Ms. Lim, we were very pleased with the action taken and she called several times during the day to check in with us to make sure all was to our satisfaction.
The cruise in of itself was very enjoyable and we didn't let the flooding issue ruin our fun. We understand that things happen, and NCL made it right - so much so that we purchased a Cruise Reward for a future cruise with them.
Anyone can make or break their own cruise - you either dwell on little things and let it ruin your trip, or you take things in stride, give them the opportunity to make it right and roll with it. The Sky is a good cruise for the value -
If you have any other specific questions, feel free to email me at dlinkous at cfl.rr.com Less
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Cabin review: Norwegian Sky
Small but adequate for two; enough closet space, nice balcony. Convenient location to the elevators.
Poor customer service
Nice amenities but needs to up...
YOU GET WHAT YOU PAY FOR