Celebrity Constellation Review

4.5 / 5.0
1,829 reviews

world economy hits the high seas

Review for Canada & New England Cruise on Celebrity Constellation

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Sail Date: Sep 2008

In Jan.2007 we booked our first Celebrity cruise in Florida on the Millennium,we were so impressed we booked a cruise on Celebrity's Constellation from Dover ,Eng to St Petersburg,Russia. So this year for our 50th Anniversary we we booked the New England-Canada Cruise. I let you know this so you will understand we were not first timers to these Celebrity Ships.   Our first problem was not Celebritys fault,they were late docking from their transition cruise from Europe,because of that we did not get on the ship till 3:30 and as we were traveling all day we were hungry no sooner than us getting our food the had their life raft drill which you had to attend,alas we we went still hungry. The first we notice is that the ship is showing its age and also there seemed to be a definitely downsizing of its personnel since our last trip.This was very noticeable in the Lido Grill . Two items at the Lido Grill that stand out,our ice machine in the area we ate in was out of order the whole trip,also at that station the ice tea dispenser was not working.At the grill the toaster was inoperable the whole trip and you had to go over to the other side. The furniture in the cabin was showing its wear and age,the sofa had a large noticeable tear. The Menu did not seem to have many choices in the high end,the worst being that on the night we had lobster the potion of lobster could not have been more than 2 ounces with a shrimp and one scallop.thank god two of our tours had lobster lunch. But the one place that sold me on the ship two years ago was a disaster,the Aqua Spa Pool.the pool was luke warm when it should have been very warm , the hot tub was warm when it should have been hot,the jets in the pool never worked the whole 12 days and when we complained at the Spa and the Customer Relations desk it was like talking to a wall they all blamed someone else,but it was never corrected,The only way too make a statement was to cancel my massages after my first one and by the way the Spas prices were way over price. The crew on the ship were great but it was obvious there were a lot of new crew members and a lot less than on previous trips.We were so disappointed as two of our family went with us to celebrate our anniversary and they were disapointed.Just a downer will I sail on Celebrity again maybe after a few years but were are definitely going back to Holland American for our next cruise.

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