Queen Mary 2 (QM2) Review

4.0 / 5.0
1,330 reviews

Queen Mary 2 (QM2) - Mexican Riviera

Review for the Mexican Riviera Cruise on Queen Mary 2 (QM2)

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Sail Date: Apr 2004

The inaugural tandem trans-Atlantic crossing by Queen Mary 2 and Queen Elizabeth 2 was a wonderful experience that shall not likely be repeated in my lifetime. I am so glad that I sailed on this wonderful and grand true ocean liner, and I am thrilled with the service in first class, and with our suite and superb treatment by all staff. QM2 is a winner, and our family shall sail on her again.

We were in the first class Queen's Grill of the QM2, and enjoyed our private dining room and lounge, as well as a massive (48 sq meter) cabin with all the amenities. Staff was almost universally attentive, well-trained and polished. There was an initial problem with the dining staff, but it was fixed, and everything became perfect and monitored.

25 April 2004, Sunday QM2 was available for boarding at noon, but was not scheduled to depart until 19:30. We arrived at the pier at about 13:00. Police controlled the entrance, and it was slow going. There were red-suited trumpeters at the doorway to the pier. Cunard had decorated the entire check-in area with Cunard pictures and paintings and ribbons. We went strait to the Grill-class check-in desks and were seen to immediately. Pam still did not know about the Queen's Grill room, thinking we were still only in Princess Grill. It was instant boarding for us. Only once when we were in our massive suite did I tell Pam that this was actually Queen's Grill and not Princess. There is a great deal of jumping up and down. She bounces. I am very pleased. I do not know how I managed to keep this a secret for nearly two years. Amazing. Our room is fantastic, and we play in and with everything. The room is already stocked with three bottles of champagne, including Moet & Chandon. Once the immediate novelty of a first class stateroom and a butler and sub-butler and concierge wore off, we then went to check out our table in the Queen's Grill private dining room, and discovered they were serving a late lunch for any starving first class passengers. We were starving, having not eaten since 10:30 that morning. The best part of first class service was immediately demonstrated when one of our three waiters placed a plate of wheat-free bread beside Pam without being asked. They were ready for her special dietary needs. What strikes us again and again is that this is really a massive ship, with more than enough room for everyone. There are about 2500 passengers aboard for this historic crossing. But even with this vast number (not the largest passenger compliment at sea, but the largest passenger space ratio for a large ship: 57.25) there is always room to be alone. And it is off to dinner at 18:00: early so that we can eat and get outside for the sail away and the fireworks. QM2 pushes back from the pier at 19:30 with mighty blasts from the giant horns. QE2 remains at her pier until we have moved down the Hudson River. The cold is ripping at us, but there are probably 2000 people on deck to see the fireworks. We are not disappointed. From barges in the river are set off a beautifully choreographed display at 20:30. QE2 now passes us, and we head out under the Verrazano Narrows Bridge and into the Atlantic Ocean. The historic tandem crossing is now underway. The journey is between 5650 and 5920 km depending on route.

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