shabby but not chic: Celebrity Constellation Cruise Review by mistycat
Overall Member Rating
shabby but not chic
Destination: Baltic Sea
We were charged for a shuttle ride we didn't take. We disputed the charge and it took 3 days to get off our on board account. Celebrity called and did not apologize but said "We took off the charge you said you didn't make". We were accused-not we are sorry but the cabin number on the shuttle sheet was close to yours and we made a mistake. It took 15 minutes to go on to our account and 3 days, 2 phone calls, and two trips to desk to get off. Celebrity seemed to have made several cost cutting measures which really affected the quality of our sail. Less
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