The life boat drill was poor and the demonstration on how to use the safety equipment was inadequate, overall it was pre-functionary at best. The emergency warnings were not clearly demonstrated or reinforced. A lawyer would have a field day if ever a problem arose.
The ship's interior was decorated by a person who only knew pink and its hundreds of variations. Very distressing on the brain. Seems like Hilde of TLC's Trading Spaces was the design consultant. Should have let an Italian from Milan design.
The food was poor in quality and uncertain in its combinations - for example mashed sweet potatoes with veal parmigiana and a brown sauced lobster Newburgh. It was hard to make a selection each evening. The selections of salads was mundane. The soups were poor in taste and quality. First time I saw ribs on a dinner menu. The specialty restaurant was nice, service was good, the food was of the quality that should have been served in the main dining rooms. The price was too high, on other ships we have ben on the fee was nominal. The wait staff in the Black Pearl was very attentive and caring.
The cabin was well appointed and the staff was excellent.
The Cruise Director is worn out and needs to be replaced.
The Captain is shy and needs to have a course in meeting and greeting people. The ship is otherwise well run and clean even in crew spaces.
The debarkation method employed in St. Petersburg by the cruise staff was totally unacceptable, they favored 3 to 1 those who bought a Carnival Tour and willfully attempted to have the non-Carnival tours delayed. Seems like there was funny business with Russian authorities and Carnival Staff. Fortunately we were fore warned and were prepared.
We found the practice of selling water at $2.50 a bottle shoddy, the idea of selling popcorn at $1.50 a bag unique. The alternative buffet for dining was no better than cafeteria food. The after hours offerings were few and tasteless. The idea of selling desserts that should have been offered a meal time was astonishing.
I could go on but enough.
The ports of call made the trip worthwhile.
The Ship Needs Help !!!