This was our 5th cruise, our 3rd with NCL. Our two other cruises were on Carnival. After our first three cruises on NCL, we were satisfied that NCL would be our cruise line of choice. Our last NCL cruise we took 2 other families with us. This cruise, we again took 2 other families with us. My wife and I had bragged about the food, service, staff, etc... we had enjoyed on NCL. Those two families did not experience the same quality food, service, staff, etc... we enjoyed on the Dream or Sun.

We arrived in Seattle on June 13. Embarkation was very smooth, organized, and quick. The embarkation staff was very helpful and polite. Please note; They sell Alaska baseball caps in the cruise terminal with a big sign that says, "$5.00 cheaper than in Alaska" This is totally untrue. I bought one of the caps for my son and then bought 7 more of the identical caps in the Alaska ports for $1.99 each. Once on board our rooms were not ready due to early boarding. This was not a problem and we understood the situation. This is where the disappointment begins.

We went to the Market Cafe. We were not permitted to serve ourselves and the serving staff was very careless and sloppy. The food was not a very good quality and food that should have been served hot was cold. The food was not very good. Our friends asked if this was because it was the first day. I had hoped so, but the food was the same sections everyday and the same poor quality. Read more