NO water is available unless it is BOUGHT (at Euros 2.60 for a 75cl bottle!). They say that ship water is chlorinated so not for drinking BUT ice cubes are supplied in stateroom and I don't believe they are made with bottled water!! Tea and coffee is not offered at lunch or dinner - but IS available free of charge for those in the know who ask for it .....
No iced tea, no ice machines, very "take it or leave it".
The food itself is not all that good - sometimes good but often pretty second rate and is NEVER hot!! They actually offer fish fingers and Coley as main dishes!! That being said, the "sugar free" puddings are very good but you can't live on puds alone !!
The management are surly and unhelpful - the nicest people on board at present being the entertainment team and ALL the people from stateroom stewards downwards (mainly Indonesian and always smiling - thank goodness)! The staterooms, whilst very clean (as is the ship itself) have extremely poor lighting in the bed area so reading is out of the question.
The ship is very badly laid out. For instance the Medical Centre is right across Deck 7 which is also the deck for a large entertainment lounge and the Library/Card Room, so to get to these facilities one has to be very careful which elevator to use - out of those available only one set takes you to the Deck 7 public facilities.
Another set of lifts (aft) indicates all the available facilities on Deck 5 but, in fact, takes you only to the lower (aft) dining room allowing no access to the rest of Deck 5 - very irritating.
The cruise is multi-lingual which is to be expected but patience wears thin when put along with other irritations. We will not be cruising with them again.