Silver Cloud Cruise Review by pfcor: Vastly Overrated
Overall Member Rating
Destination: Europe - Western Mediterranean
Embarkation: Monaco (Monte Carlo)
Because we were celebrating a very special anniversary, hubby and I decided to splurge on a costly cruise and so we picked the SilverSea cruise lines on the basis of the high rating that the line receives annually in magazines such as Conde Nast Traveler. Almost from the outset, the cruise was a great disappointment which led us to decide that the best thing about SilverSea is its advertising and brochure!
To begin, let me say that the service was impeccable. The crew uniformly was kind, helpful, always pleasant, responsive to requests. In short, the service was superb. Embarkation and disembarking was a dream. Of course there were only 300 passengers so this was not unexpected. End of the good stuff.
The plated food was mediocre at best and downright inedible at its worst. Portions were small or meager and no, multiple courses simply do not make up for the lone small pork chop on a plate. Hubby lost 3 pounds by the end of the cruise! While food at buffet service More was copious, it was certainly no better than what was plated.
Our cabin just looked worn and tired. Don't ask about the bedspread! Furniture was scratched and dinged badly. Plating on mirrors was worn out and the black came through. The rug was faded as was the upholstery. Making up the bunks as twin beds evidently was too much of a strain for the cabin attendant and the bedspread was continually a mess! The bed linens were soft, however, and having a pillow menu was delightful.
The bathrooms were problematical. For example, getting in and out of the tub or shower required agility and faith. There was no way to turn on the shower or the faucet without getting in and standing under cold water. Safety bars were non-existent. Of course only one person could use the bathroom at a time.
The biggest disappointment, however, was the fact that of the six excursions we signed up for, three were canceled due to lack of participation. Canceled. That's it. You're on your own or "if you're lucky, we can get you into another one". The Tour Director claimed that he had never experienced such a high rate of non-participation. Maybe the crazy prices had something to do with it. And then the excursions we did get on were, by and large, a disappointment. The guides were very poor and to charge almost $300 dollars to take us on a "fam" tour of a resort was utterly ridiculous!
So all in all, my feeling is that we paid a whole lot of money for very little. Buyer beware! Less
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