We travelled in a large group with our travel agent to Singapore and on the whole had a good time amongst ourselves. The ship was a big disappointment in terms of facilities, service and food.
On first impression, the public rooms looked tastefully furnished but after a few days, we soon realized that the public rooms seemed claustrophobic because of the low ceiling height. There were many smallish rooms except for the Queens Room and Royal Theatre. There were not many places where you could sit without being hassled by the waiters. It's totally revenue orientated, even the shops and the spa staff are constantly advertising their products. We did not feel relaxed in this kind of environment. There is definitely a non-inclusive feel on the ship where the Grill class passengers, round the world cruisers and loyalty club passengers were given priority, special treatments and cocktail functions which were not available to first time Cunard passengers.
Our balcony cabins were tight and badly configured. We had to maneuver ourselves between the awkward bathroom door, cupboard doors and the bed when we get changed. There is not much drawer space which the Captain admitted to many times. Makes us wonder what the interior designers were paid for. We all heard about the laundry room arguments and we believe them - there were only 3 washing machines, 3 dryers and one ironing board on each deck! The laundry room is so tiny. Washing detergent was complimentary......not that we used the washers.