Royal Disappointment: Splendour of the Seas Cruise Review by Paula
Overall Member Rating
Destination: South America
Embarkation: Santiago (Valparaiso)
The evening entertainment on the Splendor of the Seas was fair at best. The normal Royal Caribbean dancers only performed twice and were good. The other nights they brought in guest entertainers. A few of the performers were good. However, most were not. They had a magician, Carlos Barragan, who's performance could have been topped by an ten year old with a deck of cards. Really, this guy sucked. The Tango Buenos Aires on day 13 was dull after the first dance as each dance was nothing more than a repeat and the guy who sang one song was not good either. One nights entertainment they showed an old movie, Oceans Thirteen. They had three guys give a Tribute to the Temptations one night. Most people left before the show was over. I could go on and on but I think I made my point. Bottom line the entertainment was of far less quality than we expected from Royal Caribbean. Our dining experience was worse than the entertainment. The quality of the food was fair on the best evening. I ordered steak three times while on board. I couldn't even chew it because it was so tough. The staff was very slow and not attentive. I never once had a cup of coffee with my desert no matter how many times I requested it, it never made it to the table in time before my ice cream melted. We often waited an hour before the main course was served. We were told by other staff members that this ship was required by Brazil to hire 30% Brazilians for the South American cruise and that this was their first time on board and was also their training ship. I believe it. It is the only thing I can think of that could cause the Royal Caribbean standards to fall so low.
We feel so cheated out of a vacation. So, let me tell you what was good about our trip besides the fact it is over. We did enjoy going around the horn. It was exciting doing something that you know few other people have ever done. We also enjoyed seeing all the glaciers. The excursions we had were good. The people that took the train ride in Argentina said it was a total waste of their money. Argentina and Chile were beautiful. The cities were clean and there was no obvious sign of poverty. Brazil was the opposite and the pollution of the water in the bays of the ports made me want to cry. The filth of the water was worse than I had seen in India. Less
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