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Queen Mary 2 (QM2) Cruise Review by DVC_Chris

Home > Reviews > Member Reviews > Queen Mary 2 (QM2) Cruise Review by DVC_Chris
Queen Mary 2 (QM2)
Queen Mary 2 (QM2)
Member Name: DVC_Chris
Cruise Date: March 2008
Embarkation: New York (Manhattan)
Destination: Bahamas
Cabin Category: D1
Cabin Number:
Booking Method: Internet Agency
See More About: Queen Mary 2 (QM2) Cruise Reviews | Bahamas Cruise Reviews | Cunard Cruise Deals
Member Rating   3.0 out of 5+
Dining 3.0
Public Rooms 5+
Cabins 4.0
Entertainment 2.0
Spa & Fitness Not Rated
Family & Children Not Rated
Shore Excursions 3.0
Embarkation 3.0
Service 1.0
Value-for-Money 3.0
Rates 3.0
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Ship Facts: Queen Mary 2 (QM2) Review (by Cruise Critic!) | Queen Mary 2 (QM2) Deck Plans
Beautiful Ship, Mediocre Service
My parents decided to treat the entire family to the Easter Getaway cruise on the QM2, a 4 night cruise with a stop at Princess Cay. All of us who went, myself and my wife, my brother and a friend, and my parents, have gone on many cruises, mostly on the Disney Cruise Line. While the Queen Mary 2 is perhaps the most beautiful and well appointed ship we have ever been on, with art everywhere that showcased the proud history of Cunard, wood paneling, and breathtaking murals and reliefs, it was certainly lacking in other areas, particularly the staff of the main dining room, and to a lesser degree our cabin steward. On all of the cruises we have ever been on, those are three key people in making your cruise a success. None of these people introduced themselves to us, or took the time to learn our names or our preferences. While we could never complain about the quality of the work done by the Cabin Steward, the fact that we never saw him or met him just seemed odd to us. No excuse can be found for our dining room staff. They never introduced themselves, and were often slow in getting food out or clearing plates. Even simple things, like refilling a glass of water, often took asking two or three times. The quality of the food helped make up for this, but I just felt I could get better service at the local Applebee's, and is the far worst of any dining room staff I have experienced on my 6 cruises. We did dine twice at Todd English, once for Lunch, and once for Dinner, and thankfully there the service was commiserate with the rest of the ship. Although I thought it odd that there was a pool and sun deck right behind the restaurant, blocking the sight lines of the ocean. All in all, I might sail Cunard again, if the price and itinerary were right.








Publication Date: 03/24/08
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