Norwegian Jade Cruise Review by Dedicated Cruiser: Tricky Words Used to Lure to a NOT New Ship
Overall Member Rating
Tricky Words Used to Lure to a NOT New Ship
Destination: Eastern Caribbean
No question the price was right for the repositioning Trans-Atlantic sailing of the NCL Jade. However, in my opinion it was less than honest to advertise the ship as "the latest addition to the NCL fleet." The ship was nice, not exceptional, but certainly not new. The only thing new on the ship was probably half the staff! Which NCL pulled from other ships when the Pride of Hawaii staff "jumped ship" in Los Angeles.
Many kudos to the service staff who work long days and hard to make things great; but everyday they were not given the tools they needed to do the job. Constantly every excuse included the phrase "since we are going to dry dock", adequate supplies of wine, liquor and other sundries were not boarded. It seemed the dry dock renovations actually began the first day when our departure was delayed six hours. The reason given was so all the food required could be boarded. When actually the delay was to board construction supplies (wood, wheel barrows, compressors, fans More and other unrecognizable as food supplies). It wasn't until the docking in the Azores that I realized the noise that I endured for two nights from 2am till 5am was the relocation of demolished cabin furnishings; at more than one port several refuse trucks were load and hauled away debris from the renovation activities that were taking place at sea!
Then to top off this cruise I was traveling alone and of course had to pay double the cabin fare - typical. But NCL is the only cruiseline that is now also charging double port and fuel surcharge (NOT CAPPED I WILL MENTION)for a single person. I have now asked six times for a copy of the fare schedule stating the double double fees policy; to date it has been danced around and not produced. Less
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I love Norwegian!