My husband and I cruised on the Fortuna 3/2/08 thru 3/9/08 along with 15 other people. We had no problem getting on the ship. Rooms weren't ready but that was not a problem. Went up and had lunch. By the time we were done, the room was ready.
Our cabin steward was great. Made sure we were okay the entire week. Our waiter was very unfriendly and the service was very slow just like the other reviews said.
When we were in port, it seemed like they turned the air conditioning off. If you have sailed with other lines that give you FREE iced tea, punch and lemonade aid at the lido restaurants you will only find iced tea for fee. Very disappointing.