Staff service varied greatly - It would seem senior staff was very helpful and genuinely concerned. Others it was hard to get the time of day. Many staff were lethargic and really did not seem to care. Makes me more than a little annoyed there was a mandatory tip each day. The on board shows were entertaining; comedian Bud Andersen was hilarious.
Two of the stops had tendered travel to shore. Staff did a good job getting people off in a relatively orderly fashion.
The islands were fantastic, the people, the beaches, activities - all great. I was actually dreading returning to the ship after a day on shore. Shore excursion staff ( on the islands ) were very personable. Our group rented scooters and did a tour of Kauai. That was the highlight of the trip. Great way to see the island and meet people. Two meals at Duke's on the beach during the stay made me a little more disappointed with ship food.
Cannot say enough good things about the islands - great place for all ages of people.