I was expecting a small cabin but I was not expecting a cabin with the last traveler's garbage, three burned out light bulbs, damaged vanity, a bed that would not stay together, hair dryer that would not work, plug in that would not and oh yes a moldy shower curtain. So it was off to the basket ball / volley ball court / shuffle board to work off the displeasure. It would seem the sports equipment was borrowed from my highschool -circa 1980. The weight gym was a little better but still, missing pieces, out of service equipment, and frequently no towels added to the frustration. So how 'bout a swim - well no, the pools were closed more often than open. Well there was always the food. So lets see, walked out of one restaurant after 2 hours and still had not received all of the meal. The waiter spilled a glass of wine on the table of another ( which was never refilled ).
Staff service varied greatly - It would seem senior staff was very helpful and genuinely concerned. Others it was hard to get the time of day. Many staff were lethargic and really did not seem to care. Makes me more than a little annoyed there was a mandatory tip each day. The on board shows were entertaining; comedian Bud Andersen was hilarious.
Two of the stops had tendered travel to shore. Staff did a good job getting people off in a relatively orderly fashion.
The islands were fantastic, the people, the beaches, activities - all great. I was actually dreading returning to the ship after a day on shore. Shore excursion staff ( on the islands ) were very personable. Our group rented scooters and did a tour of Kauai. That was the highlight of the trip. Great way to see the island and meet people. Two meals at Duke's on the beach during the stay made me a little more disappointed with ship food.
Cannot say enough good things about the islands - great place for all ages of people.