We're avid Celebrity cruisers and decided to try this upscale ship with a different itinerary. Well the cruise price didn't live up to the upscale. I believe Azamara needs to learn from Celebrity. I've never been a critic of Celebrity( there was no need to) however I wouldn't cruise on this line until the ship gets more organized.
The buffet food became boring with not near the selection Celebrity has. It's very busy since the line on each side comes close in the center your bumping into people etc. Then try to find a seat which when you do the food that wasn't very warm to start with is cold. Trying to find a waiter is another problem, since there aren't many around. With no trays to carry your food it tests your coordination skills. The reason is they said it makes it look like a buffet..DUH. The main dining area does a pretty good job on getting you seated. The speciality restaurants were one excellent ( Prime C )the other ( Aqualina) wasn't as good and the phony Osco Buco was salty and veal shank is what it supposed to be was pieces of veal wrapped with Prosuitto It was a want to be Osco Buco.
Entertainment was not like anything you find on Celebrity unless your into piano's,opera,or string guitars. The band (thats a compliment) by the pool played for 45 minutes songs that I never heard of. No steel band on a Caribbean cruise? They didn't even look like they wanted to be there and the music supported it. The ports left a lot to be desired and the ship excursions were very pricey, make your own arrangements you'll see more for less $$.
The cabins weren't upscale with less room (1A category) than any of the Celebrity's M class which we've been on all of them. The butler is a dressed up cabin steward. His service was excellent on deck 7. His name is Fazio and he was great. I'm not big in girth or height but the showers only accommodate tiny and small. At 5'6" 150lbs it was close for me. There are still chair hogs at the pool who drop a book or shoe and then leave for 3 or more hours.They are very nice lounge chairs. The best part of this type of cruise is the people you meet and get to know. We had a great time meeting people from all over. The average ages are in the 55 and up with a number of cruises. This was our 20th and there's many with more. Most said they wanted the different ports and to try this UPSCALE line which many also said that to be upscale they should start at Celebrity's level and go from there. I'm sure they'll make adjustments to become upscale,it was disappointing however expecting more and getting less. I've never wrote about any cruise's but this one at this point doesn't make the grade of Upscale!