We wanted to write an accurate, timely review as a "thank you" for others on this board who've done so similarly. This was a first time cruise for us; we traveled with two children (12 & 10) and an 80 year old relative. I'll try to break up the review by appropriate section.
ARRIVAL....Not as smooth as I would have expected. Loaded with bags when we arrived around 10:30am, we were unceremoniously pointed towards the warehouse where the bags were taken. From there, we were directed towards the security screening area, where the personnel (non-HAL) had the charm of greeters at Ellis Island. ("Move down ALL the way!! Move down ALL the way!!") From there, we were handled efficiently, boarding the Oosterdam around 11:30. We went immediately to the Lido deck, where we found a windowside table and enjoyed a terrific buffet lunch. The food choices were mind-boggling....everything we heard about the food was spot on.
STATEROOM....No disappointment here; just as advertised. We had a Verandah room with balcony. Although tight, it worked well for us during the trip, including the adjoining room.