We wish we had found this web site before we cruised. (Would have saved us a lot of money and frustration.)and was not surprised to read some of the reviews. We just completed the most substandard cruise we have ever taken. (This was our 7th cruise - our first and last on a NCL cruise ship. Freestyle cruising is not what it's advertised to be) We paid extra to have a room (more like a closet) with a balcony and these accommodations left a lot to be desired. Not only was the room too small (3 people shared the room), there was no drawer space so we had to live out of our suitcases for ten days. We, along with our luggage, were stacked in there like sardines. The largest disappointment was the lack of good food (one of the main things you look forward to in taking a cruise). I've eaten better food at a fast food restaurant. Unless you had a reservation, you had to wait in long lines to get into the restaurants, then wait an hour or more to get your food and then it was cold. They consistently ran out of food at the buffet line, which compared to buffet lines on other cruise lines, was a joke. There were never enough utensils, i.e. cups, spoons, etc. and the service people appeared to be poorly trained and just plain lazy. They were not willing to go out of their way to do anything for you. There were 3 nice restaurants (which you had to pay extra for) that were the saving grace for everyone. We ate in one of them two nights - the food was excellent, as well as the service. There was no evening entertainment to speak of unless you were willing to pay extra for any "broadway" type shows. (We all would have probably jumped overboard if it were not for the shore excursions.) I hope the "powers that be" read the questionnaires completed by the passengers at the end of the cruise. I am sure they found the majority of the passengers were disgusted and disappointed in the services of the cruise ship. This cruise was certainly not worth the money and we feel everyone should receive some kind of reimbursement as a result of the poor quality of food and service. I certainly would not recommend this cruise to any of my friends.