We booked this cruise due to the historical significance of the 3 Queens in the Shadow of the Statue of Liberty leaving Brooklyn on 13th January.
We got off to a great start very quick efficient and friendly embarkation onto the ship to a cheery welcome on board made even better with the half bottle of champagne chilling in our stateroom compliments of Cunard.
ACCOMMODATION: Was as described in the brochure we were in a balcony cabin the interior was beautifully decorated and well lit with off set lighting. However we had to get the stateroom steward to come and fix the television the first night, to get the mechanic to fix the heating the second night (we had spent the night with cold air blowing directly down on us) and the problem of lumpy beds did not rectify itself the whole journey.
ENTERTAINMENT: THEATRE: This covered a wide spectrum from simple comedy so simple it almost burst our sides laughing, to the mediocre run of the mill show to the magnificent Dance shows Apassionata and female soloist whose rendition of 'Music of the Night' was exceptional. It had lighthearted to heavy classical piano. We picked our shows and probably would have settled for a more middle of the road style for the full journey. The theatre itself needs a revamp as I found it kind of drab and from sides and front row middle balcony the views of the stage were poor.
COMMODORE CLUB: Lovely to see my partner relaxing with a cocktail to the dulcet tones from the piano. Had to instruct them how to pour a Baileys over the ice otherwise would have needed an icepick to get through to the one I was served - quickly sorted though.
QUEENS ROOM: Beautiful ballroom pity about the choice of music. I watched the poor dance escorts escort ladies to very slooooooooow waltz music, sambas...too many of, a few quick steps - and was there a foxtrot? IT WOULD HAVE BEEN NICE TO HAVE BALLROOM MUSIC IN THE BALLROOM NOT THE LIGHT JAZZ RHYTHM THAT WAS CONSTANT NIGHT AFTER NIGHT. Did no one tell Mr Quinn there are some people who can actually dance would like to dance without the jazzy 2 step beat. This was a let down BIG TIME. So be warned the QM2 may advertise the biggest ballroom on the oceans but they do not provide proper ballroom music to dance 2. The better orchestra accompanies the theatre shows. I would have loved a waltz at one of the themed balls, Black & White, Pirates & Masked Ball but even I could not have slowed to almost a halt rhythm.
Excellent singer though Mr Paul Ritchie .......
RESTAURANT: Ouch............. the Britannia Restaurant could do with more staff. We were in a table for 2 on the 2nd level. The restaurant was chilly had slow service as 'our' 2 waiters serviced around 20 tables at 1st sitting. We were very lucky to have 2 very attentive and professional waiting staff. We had moved from a table of 6 the second day (my partner had developed a cold and did not want to pass it on). We were able to move table with no problems and could even have changed sitting if we had wanted. The quality of the food was not great and the choice not to our taste. However our serving staff did an excellent job in keeping up morale.
FOOD SERVICE COURT 7th floor. Impossible impractical and i'm outta here. Not for the fainthearted. We complained bitterly to the Maitre d the service, cleanliness, staff morale - a definite need to retrain the staff in this area. If you can avoid staff trudging centrally up a small passageway on a very long elongated design of a dining area separated into separate dining sections with their trolleys & vacuum cleaners you are lucky. If we were to try the same on the roads we would get penalty points. The lack of cutlery, plates and bowls and occasionally luke warm food (nope I tell a lie it was almost cold the first day - that's when my partner poured soup over her meat and potatoes as the food was not labelled and the soup resembled some kind of thick gravy). Complaints you could have heard them a mile off in all kinds of accents so its not just a local custom then! If you visit mid day and afternoon there are some pretty good choices and there are a few staff who realize they are they not only there to do a job but to keep us fare paying passengers happy. It's finding them. Too many tables not cleared and people looking for seats............ Referee!
GOLDEN LION PUB: Wish we had of found this sooner. Typical pub lunch ploughmans, fish & chips, cottage pie etc warm, quick delivery - mid afternoon. Would recommend you give it a try glad its non smoking during the lunches would have liked it to be non smoking full stop.
QUEENS ROOM afternoon tea ......... Don't miss this you will be in for a treat prompt attentive service with a neverending supply of tea and delicately cut crustless sandwiches followed by dainty tartlets and scones with jam and cream. Lovely relaxing atmosphere to background music by harpist / resident band - sometimes there is a tea dance pity about the music choice.
OVERALL: Very impressive public areas loved the lift lobbies and the choice of carpeting and floral displays. Very easy ship to maneuver around - other than 7th floor Kings Court.
The pool areas were excellent. The 12th floor under cover pool was well apportioned and it was lovely to see dual pyramids of rolled fresh towels ready for use. The shower room /toilets were spotless and immediately on site of the pool / 2 jacuzzis. Well worth a visit
Was it value for money..........no I cant say it was Will I be back...............I doubt it