This cruise is a great value if you are a family looking for a US Winter Break cruise with the children. We obtained a kids sail free rate and AT THAT PRICE, we were not disappointed and AT THAT PRICE we would book it again. We would NOT cruise this line again, otherwise, however, because at $899 + p.p. adult, you can do far better on Royal Caribbean, Celebrity, etc... In summary: The ship was immaculate and everyone was very friendly, but the food was barely mediocre except for italian dishes which you would expect. The waiters were quite nice and pleasant, but were so poorly trained and harried that I felt sorry for them. Cabin attendants were lovely and worked hard and the evening entertainment was quite good.
Information was lacking about shore excursions (which were overpriced so we booked them in port ourselves) and about in port arrival times and information about port cities. We have cruised before, so we knew the drill. However, if you had not, you would be floundering.
Bottom line: Europeans probably think this cruise is just fine. However, US citizens expect a higher level of quality of service and food quality for $800 p.p. for 7 days, and up.This cruise is right but ONLY AT THE RIGHT PRICE. If you are a couple, young or older, look elsewhere at couples prices. This cruise is not for you. Families: this is a super deal if kids go free.