I booked a cruise with my local travel agent for the Constellation sailing out of San Juan. This was my 8th cruise - 2nd on Celebrity -- and my fiancEe's first. Overall, the cruise was quite enjoyable, with some minor quibbles.
Embarkation -- 3
We had a nightmare experience getting to San Juan after being bumped from our flight. We actually met up with the Constellation on Sunday in the Dominican Republic. The travel department at Celebrity was absolutely NO help at all. In fact, if I could give the staff at Celebrity a negative rating here I would. However, the crew of the Constellation was very helpful and friendly: meeting us at the airport in the Dominican Republic, steering us through local Immigration/Customs, and preparing our cruise documents rapidly. Their deserved 6 star rating averages out the 0 stars for the Celebrity travel department for an overall rating of 3.