This was my second cruise, and my husband's first. I previously sailed on Holland America on a Western Caribbean trip.
This trip served as our honeymoon, so perhaps you may want to read my glowing review with a grain of salt. However, we had an absolutely perfect trip. The crew were friendly, helpful, attentive, and professional.
Embarkation was delayed because they were still sanitizing the ship. Apparently they had had an outbreak of norovirus two cruises ago, and this required them to go through additional steps. We were corralled into several different locations within the terminal. We are young, and standing for long periods of time was no problem for us. I can imagine it was difficult for several of the seniors. I think it should be said that our ticket said we should arrive at 1:00 PM, and if we had arrived at that time (instead of noon) we would have been able to board immediately.